Policies

Terms of Sale
Unless a credit account has been negotiated and established beforehand, all invoices for travel services are due and payable on presentation. All payments may be made in either U.S. Dollars or Antillean Guilders. Payments in U.S. Dollars are subject to an additional Exchange charge.   Prices are subject to change.

Payment
We accept wire transfers as well as major credit cards. As soon as the your reservation is confirmed and approved we send you an invoice with payment details

Wire Transfers
Bank wire transfers need to arrive 5 working days term after your reservation has been made.

Credit Cards
We honor American Express, Visa and Master Card. Credit cards are charged within 1 working day after we receive the order form. We charge your credit card within 1 business day of the reservation date.

Deposits and Payment of Balances
A deposit of Ang 250,00 per reservation (max 5 persons) is required at time of booking, unless otherwise specified. The balance must be paid at least 45 days prior to departure.
Bookings made within 45 days of departure must be paid in full at the time the booking is made.

Service Charges
Airline tickets for Aruba, the Netherlands Antilles and Venezuela: Ang. 10/Ticket
Airline tickets to all other destinations: Ang. 20/Ticket
Groups of 15 persons or more: Ang. 75/ Group

Charges
Reconfirmations: Ang. 5/booking
Reissued Tickets: Ang. 20/ticket
Ticket refunds: Ang. 50/ticket (plus any courier or expediting charges)
PTAs (Prepaid Ticket Advices): Ang. 20/booking
Cruise Bookings: Ang. 50/ Cabin
Hotel and/or car-rental booking Ang. 10/booking
Two changes or more in tour, hotel and/ or cruise reservation: Ang. 25/change
Credit Card fee (for supplier that does not honor credit cards): 5%

Changes to our Rates and Charges
Bonaire Travel may cancel, modify or alter any of its services and rates as needed without notice. We cannot be held responsible for any changes that take place.
All fares, schedules, itineraries are subject to change without notice at any time.

Deposits
Deposits on KLM Tickets
Refundable when ticket is issued Ang. 50/ticket
Deposits on Packages (Minimum) Ang. 50/ Package
Deposits on Groups over 15 persons Ang. 25/person

Taxes
The 5% Sales Tax (O.B.) is not charged on tickets or service charges.

Cancellations & Refunds
All refunds are subject to a cancellation charge per person. Unless otherwise specified, the cancellation charge will be in addition to any cancellation charges imposed by hotels, car-rentals, tour-operators or other suppliers.

The cancellation period for many packages may require that any cancellations be made as much as 60 days before the departure date. We will provide you with detailed deposit and cancellation terms and information upon booking.

Liability
Bonaire Travel is not responsible for any claims, losses, damages, costs or expenses arising out of injury, accident, death, loss, damages, or delay of baggage or other property, or delay, inconvenience, loss of enjoyment, upset, distress, disappointment or frustration, whether physical, mental or otherwise. We recommend you purchase cancellation and trip insurance BEFORE any trip.

Revision & Changes
There will be no charge for an initial revision, except for long distance calls and/or faxes. Each additional revision will be charged Ang 35,00 per booking.

Baggage
Most airlines limit passengers to two suitcases and one piece of hand luggage per person and a 30 Kg combined total weight limit. Check with us in your case.
Please be aware that these policies may vary from country to country and by airplane type.

Hotel Rooms
All accommodations are offered as described by the lodging supplier and are offered on a ROH (Run Of the House) unless otherwise confirmed. If ROH accommodations are booked with special requests, we will inform and request the lodging supplier. Please be aware that this does not constitute a guarantee by Bonaire Travel or its lodging suppliers. Rollaway beds may be available and should be requested at time of booking.

Many hotels offer rooms especially modified or equipped to meet the needs of physically challenged travelers. The interpretation of rooms, bathrooms, facilities and public areas being suitable for the handicapped are at the discretion of individual properties. Bonaire Travel will transmit any special requests to its travel suppliers; however, there is no implied guarantee by Bonaire Travel or its travel suppliers.

Package Exclusions
Unless otherwise specified, packages generally do not include portage at hotels and airports, tips or any personal items or items or services not specified. Check the terms of the package to determine what is included.

Refunds for Unused Hotel Nights
Unused hotel nights are refundable only if they cover a minimum of two consecutive nights and only to the extent of the refund we receive from the hotel, after deducting cancellation charges from the hotel. To get a refund for unused hotel nights, we request that you provide us written proof from the hotel that the night or nights in question were not used and are refundable. A checkout bill from the hotel may be acceptable. Requests for refunds need to be investigated and may take a few days to resolve. We only accept claims for reservations made through Bonaire Travel and no later than 30 days after the trip has ended. We cannot refund or adjust for any changes, cancellations or modifications of services provided, if the tour participant makes the changes during the tour.

Proof of Citizenship and Entry Visa Requirements
It is your responsibility to obtain the proper documentation for international travel. These may include a passport, visas, etc. Please make sure you have valid documentation, passport and visas as required for your itinerary. All passengers including children are required to carry some sort of official photo identification. Consult your travel agent for documentation requirements for your destination.
No refunds will be made if improper documentation results in being denied boarding or entry. Proper documentation such as passport, visa etc is the sole responsibility of the passenger. Bonaire Travel cannot be held responsible for delays or cancellations resulting from improper documentation.

Changes to offers, schedule
Bonaire Travel may cancel, modify or alter any of its services and rates as needed without notice. We cannot be held responsible for any changes that take place.
All fares, schedules, itineraries are subject to change without notice at any time.

Medical & Special Requirements
Travelers should consult their travel agent for travel documentation and disclosure requirements and their physician for any applicable Health considerations and medical requirements.

Visas and Travel Documents
Travelers should also consult their country's local consulate or embassy within the destination country for any special requirements. Visa requirements should be Travelers are solely responsible for obtaining valid travel documents and information pertaining to laws and customs of their destination. Bonaire Travel is not responsible for any charges; fees or penalties that subsequently may be imposed by any government agency or for charges incurred due to incomplete or incorrect travel documents.

Travel Package Exclusions
Unless otherwise specified, our package price does not include portage at hotels and airports, tips to local representatives etc or any other items of a personal nature as well as any item not specifically mentioned

Agreement between Bonaire Travel and Customer
Our web site is offered to you, the customer, conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of our web site constitutes your agreement to all such terms, conditions, and notices.

Use Limitations
Our web site is for your personal and noncommercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from our web site.

Copyright and Trademarks
All contents of our web site are: ©2001~2008 Bonaire Travel NV, Lourdes Commercial Center, Kaya L.D. Gerharts 10, Bonaire, Netherlands Antilles. The Bonaire Travel Logo and "Your Windows to the World tagline are registered trademarks or trademarks of Bonaire Travel NV. Other product and company names mentioned herein may be the trademarks of their respective owners.

Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON OUR WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. BONAIRE TRAVEL NV, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES ON OUR WEB SITE AT ANY TIME.

BONAIRE TRAVEL NV, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON OUR WEB SITE FOR ANY PURPOSE. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.

BONAIRE TRAVEL NV, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. IN NO EVENT SHALL BONAIRE TRAVEL NV, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, THE USE OF OUR WEB SITE OR WITH THE DELAY OR INABILITY TO USE OUR WEB SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES OBTAINED THROUGH OUR WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF OUR WEB SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF BONAIRE TRAVEL NV, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

No Unlawful or Prohibited Use
As a condition of your use of our web site, you warrant that you will not use our web site for any purpose that is unlawful or prohibited by these terms, conditions, and notices.

Third Party Website Links
Our web site may contain hyperlinks to Web sites operated by parties other than Bonaire Travel NV Such hyperlinks are provided for your reference only. Bonaire Travel NV does not control such Web sites and is not responsible for their contents. Bonaire Travel NV's inclusion of hyperlinks to such Web sites does not imply any endorsement of the material on such Web sites or any association with their operators.

Modification of Terms & Conditions
Bonaire Travel NV reserves the right to change the terms, conditions, and notices under which our web site is offered.

General Stuff
The laws of The Netherlands Antilles govern this agreement. You hereby consent to the exclusive jurisdiction and venue of Netherlands Antilles courts in all disputes arising out of or relating to the use of our web site. Use of our web site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.

You agree that no joint venture, partnership, employment, or agency relationship of any kind exists between you and Bonaire Travel NV as a result of this agreement or use of our web site.

Bonaire Travel NV's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Bonaire Travel NV's right to comply with law enforcement requests or requirements relating to your use of our web site or information provided to or gathered by Bonaire Travel NV with respect to such use.

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

This agreement constitutes the entire agreement between the customer and Bonaire Travel NV with respect to our web site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and Bonaire Travel NV with respect to our web site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Fictitious names of companies, products, people, characters, and/or data mentioned herein are not intended to represent any real individual, company, product, or event.

Any rights not expressly granted herein are reserved.